Both monthly and 12 month gift plans are available.
Both monthly and 12 month gift plans are available.
Hi there! Do not hesitate to contact us if you have any questions.
Looking for questions to ask your parents? Want to document a loved one's life before their memory fades? Don't wait! There is no greater gift than preserving a life story to be treasured for generations to come.
Not ready to start sending calls? Purchase a Storii Gift Box instead
What is included in a paid subscription?
A Storii paid subscription includes up to 3 Life Story phone calls per week, with access to over 1000 Life Story questions that can be answered manually with text, photos, videos and audio recordings in addition to calls received. Call recipients are also able to call-in at any time convenient to them if they miss scheduled calls. (They simply call back the same number they receive calls from). Family members connected to a loved one's profile will receive notifications whenever a new call recording is completed.
If I purchase a Storii subscription now, can I start at a later date?
Yes! If you purchase a Storii Gift Box or subscription, the 12-month subscription begins whenever the the gift recipient enters their activation code.
What happens to life story answers if I stop my subscription?
If you choose to cancel your paid Storii subscription (i.e. downgrade your subscription to a free account), all answers will remain stored on your or your loved one's profile in read-only format. You will also be able to export your answers at any time.
Do I need to keep paying a subscription to access my stories?
No! Subscriptions are only paid during periods in which life story calls are being sent out or received by users. If an individual has 'completed' their life story recording, they and other family members will still be able to access and export their stories at no charge.
What support is available?
If you have any questions or concerns, please feel free to use the Live Support Chat on our website and your Storii account OR email support@storii.com. Our team will get back to you as soon as possible.
I purchased this as a gift for someone else. How are they notified of my purchase?
Both individuals purchasing calls for themselves and those being gifted calls will receive an initial call explaining the Storii service, who purchased it for them, and when they will be receiving calls. The purchaser will select the date this call goes out when they go through the set up process. However, we do recommend that if you are purchasing Storii as a gift, you should contact the gift recipient before or shortly after your subscription purchase to let them know they should expect to receive phone calls from Storii.